Shipping Policy
Last updated: June 28, 2026
Thank you for shopping with Evora Edit. This policy explains order processing, shipping cost, estimated delivery times, tracking, and delivery issues for orders placed on evoraedit.com.
Order Processing
Orders are processed within 1–3 business days after purchase, excluding weekends and public holidays. Processing times may be longer during high-demand periods such as sales events or holidays.
You will receive an email confirmation after your order is placed and another email once your order has shipped.
Shipping Availability
Evora Edit currently ships to U.S. addresses only. We do not currently offer international shipping.
Shipping Cost
Evora Edit offers free standard shipping on all U.S. orders. There is no minimum order value required, and no additional standard shipping charge will be added at checkout.
Shipping Method and Carriers
Orders may ship with USPS, UPS, FedEx, DHL eCommerce, or another standard carrier partner depending on the item, fulfillment location, and delivery destination. Carrier selection may vary by order.
Estimated Delivery Time
After processing, standard delivery within the United States usually takes 5–13 business days. Total estimated delivery time from the date of order is 6–16 business days.
Delivery dates are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather, holiday demand, address issues, or other circumstances outside our control.
Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking information to update after shipment. You can also track your order using our Order Tracking page.
Missing, Incomplete, or Delayed Orders
If tracking has not updated for several business days, your package appears delayed, or your order arrived incomplete, contact us at support@evoraedit.com or (623) 298-8355 with your order number and a description of the issue.
For incomplete orders, please contact us within 7 days of delivery so we can review your shipment and help resolve the issue.
Lost or Stolen Packages
If tracking shows that a package was delivered but you did not receive it, please contact the carrier first with your tracking number. If you are unable to resolve the issue with the carrier, contact us and we will help review the situation.
If an order is confirmed lost in transit or cannot be delivered through no fault of the customer, we will arrange a replacement or issue a refund. Approved refunds are issued to the original payment method within 10 days.
Incorrect Address
Please make sure your shipping address is correct at checkout. If you notice an address error after placing an order, contact us immediately at support@evoraedit.com or (623) 298-8355. We will try to update the address before fulfillment begins, but we cannot guarantee changes once an order has been submitted for fulfillment.
Contact Us
- Email: support@evoraedit.com
- Phone: (623) 298-8355
- Hours: Monday–Friday 9:30am–4:00pm MST | Weekends 11:00am–4:00pm MST
- Business address: 1620 N Wilbur, Mesa, AZ 85201